Terms of Service

Agreement to Terms

By accessing and using Zivoo ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our mobile application and related services operated by Zivoo ("we," "our," or "us").

Description of Service

Zivoo is a social video sharing platform that allows users to create, upload, share, and discover short-form video content. Our Service includes:

Video creation and upload capabilities
Social networking features (likes, comments, sharing)
Content discovery and recommendation
User profiles and following system
Community features and interactions

User Accounts

Account Creation

To use certain features of our Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

Account Security

You are responsible for safeguarding the password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Account Termination

You may terminate your account at any time by following the instructions in your account settings. We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or our Service.

User-Generated Content

Content Ownership

You retain ownership of the content you create and share on our Service. By posting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content in connection with our Service.

Zero-Tolerance Policy

We maintain a strict zero-tolerance policy for inappropriate, harmful, or illegal content. The following content is absolutely prohibited:

Sexual Content: Pornography, nudity, or sexually explicit material
Violence: Graphic violence, gore, or content promoting violence
Hate Speech: Discrimination, harassment, or hate speech
Child Safety: Content involving minors inappropriately
Illegal Activities: Criminal behavior or illegal content
Self-Harm: Content promoting self-harm or suicide
Spam: Unwanted commercial content or scams
Other: Other policy violations not covered above

Content Guidelines

You agree not to post content that:

Is illegal, harmful, threatening, abusive, or defamatory
Infringes on intellectual property rights
Contains personal information of others without consent
Is sexually explicit or contains nudity
Promotes violence, hate speech, or discrimination
Contains spam, scams, or misleading information
Violates any applicable laws or regulations
Promotes self-harm or dangerous activities
Contains graphic violence or gore
Exploits or endangers minors

Content Moderation and Enforcement

We actively monitor and review all user-generated content to ensure compliance with our policies:

Automated Detection: We use advanced technology to detect and flag inappropriate content
Manual Review: All flagged content is reviewed by our content moderation team
Immediate Action: Content that violates our zero-tolerance policy is removed immediately
Account Suspension: Users who post prohibited content may have their accounts suspended or terminated
Legal Reporting: We report illegal content to appropriate law enforcement authorities

Reporting and Blocking System

We provide comprehensive tools for users to report inappropriate content and manage their experience:

Content Reporting: Users can report any content that violates our policies
User Blocking: Users can block other users to prevent interaction
User Reporting: Users can report other users for inappropriate behavior
Privacy Controls: Users can control who can view and interact with their content
Appeal Process: Users can appeal content removal or account actions

Consequences of Policy Violations

Violations of our content policies may result in:

Content Removal: Immediate removal of violating content
Temporary Suspension: Account suspension for a specified period
Permanent Ban: Permanent account termination for serious violations
Legal Action: Reporting to law enforcement for illegal content
Data Retention: Retention of violation records for safety purposes

Reporting and Enforcement

How to Report Content

If you encounter content that violates our policies, you can report it through our in-app reporting system:

Use the report button on any video or comment
Select the appropriate violation category
Provide additional context if needed
Submit your report for review

Report Categories

Our reporting system includes the following categories:

Sexual Content: Pornography, nudity, or sexually explicit material
Violence: Graphic violence, gore, or content promoting violence
Hate Speech: Discrimination, harassment, or hate speech
Child Safety: Content involving minors inappropriately
Illegal Activities: Criminal behavior or illegal content
Self-Harm: Content promoting self-harm or suicide
Spam: Unwanted commercial content or scams
Other: Other policy violations not covered above

Our Response to Reports

When we receive a report, we take the following actions:

Immediate Review: All reports are reviewed within 24 hours
Content Assessment: Our team evaluates the reported content
Appropriate Action: We take action based on the severity of the violation
User Notification: We notify users of actions taken on their content
Appeal Process: Users can appeal content removal or account actions

Law Enforcement Cooperation

We cooperate with law enforcement authorities when required by law:

We report illegal content to appropriate authorities
We preserve evidence and data for legal investigations
We respond to valid legal requests and subpoenas
We maintain records of illegal activity for law enforcement

Intellectual Property Rights

Our Rights

The Service and its original content, features, and functionality are owned by Zivoo and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Rights

You retain ownership of your content. However, by posting content, you grant us a license to use, display, and distribute your content on our Service.

Copyright Infringement

If you believe your copyright has been infringed, please contact us at support@zivoo.com with a detailed description of the alleged infringement.

Prohibited Uses

You may not use our Service:

For any unlawful purpose or to solicit others to perform unlawful acts
To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
To infringe upon or violate our intellectual property rights or the intellectual property rights of others
To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
To submit false or misleading information
To upload or transmit viruses or any other type of malicious code
To collect or track the personal information of others
To spam, phish, pharm, pretext, spider, crawl, or scrape
For any obscene or immoral purpose
To interfere with or circumvent the security features of the Service

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your information.

Service Availability

We strive to provide a reliable and consistent service, but we do not guarantee that the Service will be available at all times. We may modify, suspend, or discontinue the Service at any time without notice.

Limitation of Liability

In no event shall Zivoo, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. Zivoo makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property.

Indemnification

You agree to defend, indemnify, and hold harmless Zivoo and its affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Service or violation of these Terms.

Governing Law

These Terms shall be interpreted and governed by the laws of the jurisdiction in which Zivoo operates, without regard to its conflict of law provisions.

Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: support@zivoo.com

Response Time: We typically respond to terms-related inquiries within 48 hours.